Careers at BIOLASE

We are BIOLASE, we develop and market advanced medical and dental laser products and accessories to over 40 countries. Our award winning WaterLase iPlus combines water with laser energy to perform most common dental procedures including cavities, root canals, gum reshaping and periodontal therapy without the need for a shot or drill, in most cases, creating significant clinical and economic benefits to both patient and dentist.
BIOLASE invites qualified candidates to apply for the following positions:

BIOLASE Corporate Office in Irvine, CA.

BIOLASE Field Opportunities

We are always looking for great Biolase candidates. Interested in changing the face of Dentistry with Biolase laser technology? Please send your resume to the email address below.

We provide competitive compensation and excellent benefits. Please fax, e-mail or mail your resume with salary
requirements to:

BIOLASE Technology, Inc.
4 Cromwell
Irvine, CA 92618
Fax: 1-949-273-6682

For inquiries on any available positions:
Attn: Ashley Rodgers
Human Resources
E-mail: arodgers@biolase.net

BIOLASE is an Equal Opportunity Employer

Quality Engineer

We are Biolase Technology, the world leader in dental lasers. We are redefining surgery in dentistry and medicine. We are dedicated to applying the latest science and technology to provide clinicians with new treatment options that are more compatible with the natural healthy state of the human body than conventional treatments. We specialize in the development, manufacturing and marketing of lasers and related products that reduce or eliminate pain, are safer for patients, and aid the essential healing processes of the body.

The position is responsible for supporting all aspects of the Quality Assurance program within the Quality Management System, including internal/external quality issue resolution, supplier quality issues, CAPA, customer complaints, to drive process improvements. This involves providing statistical information for quality improvement by identifying testing methods and samples through the use of various statistical tools. This position is granted the authority by the QA Manager to take any actions required to fulfill the scope, duties and responsibilities of this position. Essential duties and responsibilities include the following. Other duties may be assigned.

  • Provide root cause analysis support and drive the implementation of corrective action for process-related issues
  • Interface with Engineering and Operations to ensure transfer to production of new products are in accordance with approved data
  • Execute process improvements as they relate to quality system compliance with FDA QSR and ISO 13485.
  • Provide guidance to production and quality assurance on the use of various statistical tools, i.e., SPC, sampling, Gage R&R Studies
  • Lead or participates in activities related to nonconformances and corrective and preventive actions (CAPA support) and complaints
  • Manage supplier quality issues
  • Provide support for continuous improvement of the quality management systems
  • Lead the Material Review Board (MRB) to review and disposition nonconformances and work with Operations to coordinate supplier corrective actions
  • Work with Manufacturing to coordinate, and monitor production processes to ensure compliance to FDA QSR, ISO 13485
  • Participate in complaint investigations, failure analysis of returned products and issues resulting in a stop ship/stop production
  • Participate in product development teams to establish and implement validation requirements for products, test methods and manufacturing processes
  • Write software validation protocols and reports for new and revised software applications
  • Write process validation protocols and reports for new and improved manufacturing processes
  • Develop sampling plans by applying attribute, variable and sequential sampling methods

SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
Four-year degree in Engineering or related field required.

Minimum 5 years experience in a quality assurance role. Medical device experience a must. Expert knowledge of quality system regulations, i.e., FDA QSR, ISO 13485. ASQ Certification as a CQE or CQA desired.

Additional Requirements:

  • Strong skills in technical writing
  • Demonstrates knowledge of statistical sampling and analysis
  • Ability to effectively problem-solve through critical thinking and root-cause analysis with minimal direction and make decisions with confidence
  • Ability to work with minimal to no guidance to perform job function
  • Excellent organizational skills and attention to detail
  • Strong communication skills, both oral and written
  • Ability to prioritize, multi-task and adapt to change
  • Ability to work effectively in a team environment and build strong working relationships
  • High degree of initiative and self-motivation with a strong sense of accountability
  • Word processing skills, including Microsoft Word, Excel, and PowerPoint

LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence and procedures. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

MATHEMATICAL SKILLS
Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to tasks as frequent distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory and factor analysis.

REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; sit; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50+ pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, outside weather conditions, risk of electrical shock, and risk of radiation. The noise level in the work environment is usually moderate.

We offer competitive pay and benefits package, including a 401K plan. If you want to join a company that is successful, innovative, dynamic, aggressive, challenging, and fun, e-mail your resume, including salary history to arodgers@biolase.net or apply online at: go.biolase.com/quality-engineer

Biolase is proud to be an Equal Opportunity Employer

Executive Assistant

Executive Assistant to the Chief Executive Officer, you will be the fundamental hub for various significant projects and daily duties. As the Executive Assistant to our CEO, you will provide administrative support to ensure cohesive and efficient business operations.

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Proactively managing the day-to-day operations of the Executive’s office.
  • Handles a wide variety of complex and confidential situations and resolves conflicts involving the clerical and administrative function of the office.
  • Responsible for confidential and time sensitive material.
  • Organizing and maintaining files and records.
  • Planning and scheduling meetings and appointments.
  • Managing projects and conducting research.
  • Preparing and editing correspondence, reports, and presentations.
  • Making travel and guest arrangements.
  • Screen phone calls, emails, mail and visitors; route and resolve information requests.

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Associate's degree (A. A.) or equivalent from two-year college or technical school; or three to fouryears related experience and/or training; or equivalent combination of education and experience.

KNOWLEDGE, SKILLS & ABILITIES

Strong computer and Internet research skills, flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors. Sensitivity to confidential matters may be required. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Sensitivity to confidential matters is required.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected. May direct and lead the work of others.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

We offer competitive pay and benefits package, including a 401K plan. If you want to join a company that is successful, innovative, dynamic, aggressive, challenging, and fun, e-mail your resume, including salary history to arodgers@biolase.net or apply online at: go.biolase.com/executive-assistant

Search Engine Optimization (SEO) Specialist

Reporting to the Director of Global Branding, the Search Engine Optimization (SEO) Specialist will be responsible for the creation and day-to-day management of our SEO for our products, events, and services. This individual will work closed with stakeholders across the organization to execute campaigns in line with business goals, budgets and needs. Our overarching goal is to leverage unique and valuable content to gain the top ranking across a variety of relevant keywords, while guaranteeing that all information in our listings is accurate and maintained. This person will be expected to keep abreast of changes in the industry, relay research, document best practices and support both corporate and department goals.

This is a demanding mid-level position, requires familiarity search engine optimization concepts, Digital Marketing, Online Advertising, and Social Media. A self-starter with equally strong content development skills, SEO knowledge, and attention to detail will excel. This person will be a trusted advisor for the organization, so a willingness to accept responsibility, an ability to deliver results and a curious, inquisitive nature are preferred and deemed necessary for success.

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Develop, execute and monitor effective SEO campaigns across our diverse product base
  • Assist in the creation and ongoing development of marketing communication/content for for initiatives including demand generation, lead generation, product launches, event marketing, social media, consumer-facing media, and other marketing initiatives including advertising, sales literature, video scripts, newsletters, e-mails, websites, social media, online advertising, and other marketing and communications channels
  • Measure and track campaign ROI for online and offline campaigns
  • Write effective headlines, body copy, websites and call-to-action statements Write original, powerful SEO content for blogs, websites, and social media
  • Manage SEO content strategies such as coding, header tags, media tags
  • Monitor and manage social media sites, trends, and content
  • Assist in link building tasks
  • Monitor, analyze and maintain accurate directory listings
  • Assist in SEO competitive analyses including, but not limited to keyword strategy, architecture review, content optimization, and offsite authority
  • Coordinate SEO campaigns with other marketing initiatives, such as Paid Search and Social
  • Work closely with cross-departmental teams to coordinate strategies and track the performance and effectiveness of campaigns
  • Monitor and gather data related to demand generation activities to measure effectiveness
  • Support, assist and answer all questions from internal stakeholders including Sales, Operations, Marketing, and Executives
  • Manage Google Webmaster Tools account, submit XML sitemaps, verify all client sites and manage, setup and run monthly SEO reports

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

4 years + in digital marketing across all major platforms: analytics and content creating experience. Must be proficient in Google analytics. Familiarity with Hubspot a plus. Strong analytical, time management, communication and writing skills. Excellent organizational and interpersonal skills with high levels of personal accountability. Ability to work cross-functionally and with a wide range of employees with different skill sets. Experience writing Digital copy preferred. Experience or knowledge dental industry preferred. Demonstrated experience in a client service related capacity preferred.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures,. Ability to write reports, business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

We offer competitive pay and benefits package, including a 401K plan. If you want to join a company that is successful, innovative, dynamic, aggressive, challenging, and fun, e-mail your resume, including salary history to arodgers@biolase.net or apply online at: go.biolase.com/seo-specialist

Account Manager – North Texas / Oklahoma

We are currently looking for an Account Manager in North Texas / Oklahoma. In this position you will be responsible for sales goal attainment within prescribed geographic territory. Additional duties include, but are not limited to:

  • Follows up on sales leads
  • Travels throughout assigned territory to call on regular and prospective customers to solicit orders, or talks with customers in person or by phone
  • Displays or demonstrates product, using samples or catalog
  • Quotes prices and credit terms and prepares sales contracts for orders obtained
  • Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedule
  • Enters new customer data and other sales data for current customers into computer database
  • Attends and staffs trade shows as appropriate
  • Holds a minimum of two sales seminars per month
  • Fills out company expense reports and sales reporting forms as directed
  • Responsible for representing Biolase within geographic territory and services existing customers
  • Works within a team to promote Biolase goals
  • Represents Biolase in a professional and responsible manner at all times
  • Completes customer order forms and leasing documents as necessary
  • Follows sales process through delivery and installation of units
  • Investigates and resolves customer problems with deliveries
  • Trains new customers on laser use

We are seeking a high-energy sales professional with high quality standards, with at least 5 years of demonstrated strong sales experience, dental and/or medical background preferred.

We offer competitive pay and benefits package, including a 401K plan. Please send your resume to arodgers@biolase.net for review and consideration or apply online at: go.biolase.com/territory-manager-north-texas-oklahoma

Account Manager – Bay Area and Central CA

We are currently looking for an Account Manager in Bay Area and Central CA. In this position you will be responsible for sales goal attainment within prescribed geographic territory. Additional duties include, but are not limited to:

  • Follows up on sales leads
  • Travels throughout assigned territory to call on regular and prospective customers to solicit orders, or talks with customers in person or by phone
  • Displays or demonstrates product, using samples or catalog
  • Quotes prices and credit terms and prepares sales contracts for orders obtained
  • Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedule
  • Enters new customer data and other sales data for current customers into computer database
  • Attends and staffs trade shows as appropriate
  • Holds a minimum of two sales seminars per month
  • Fills out company expense reports and sales reporting forms as directed
  • Responsible for representing Biolase within geographic territory and services existing customers
  • Works within a team to promote Biolase goals
  • Represents Biolase in a professional and responsible manner at all times
  • Completes customer order forms and leasing documents as necessary
  • Follows sales process through delivery and installation of units
  • Investigates and resolves customer problems with deliveries
  • Trains new customers on laser use

We are seeking a high-energy sales professional with high quality standards, with at least 5 years of demonstrated strong sales experience, dental and/or medical background preferred.

We offer competitive pay and benefits package, including a 401K plan. Please send your resume to arodgers@biolase.net for review and consideration or apply online at: go.biolase.com/account-manager-bay-area-central-ca

Field Service Engineer - Arizona

We are looking for a Field Service Engineer based in Arizona to provide exemplary customer support for the Waterlase Dentistry™ line of laser products. Essential duties and responsibilities include the following for the Southwest region (i.e. Arizona, Orange County, South Los Angeles, San Diego & Las Vegas, NV). Other duties may be assigned.

  • Provide assistance to level 1 providers.
  • Troubleshoot and diagnose customer issue, order necessary parts, open case data and take appropriate action to resolve customer issue.
  • Serve as primary customer contact related to laser operations including, but not limited to, negotiating outcomes with dissatisfied customers.
  • Manage schedule and regularly follow up with customers in territory to ensure customer is optimizing the use of the laser(s).
  • Advise customers regarding technical or clinical concerns.
  • Manage the territory by scheduling visits based upon identifying customer needs.
  • Consult with customers to resolve any problems.
  • Ensure customers are adequately maintaining laser(s) by conducting care and maintenance in-service training when necessary.
  • Provide customers with quick reference guides and ensure that they are properly trained in the proper maintenance/use of laser.
  • Develop and maintain relationships with local Sales Representatives and assist in the consultative sales process for new laser systems by discussing features and benefits of new products & upgrades when in customer office.
  • Sell service contracts, gold handpieces, mirror replacement & maintenance kits, and software upgrades to customers.
  • Advise customers concerning features and benefits of various consumable products to help drive sales & growth.
  • Identify areas for product improvements and communicate to Corporate engineering team.
  • Assist in the preparation and documentation of service bulletins as required.
  • Travel to support open territories as needed.
  • Review territory information on a monthly basis and schedule required preventive maintenance (PM) service calls as required during the month.
  • Provide required paperwork on regular basis to the corporate office.
  • Ensure all regulatory reporting requirements are adhered to on a timely basis.
  • Rely on experience and judgment to plan and accomplish goals.
  • Must be organized, a self-starter, able to manage own schedule and have a ‘Make-It-Happen’ attitude.
  • Must be willing to work in a dynamic and changing environment.

SUPERVISORY RESPONSIBILITIES
This job has no direct reports.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
Associate's degree (A. A.) or equivalent from two-year college or technical school; 3 – 5 years related experience and/or training; or equivalent combination of education and experience. Laser experience is a plus.

LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and service bulletins. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; sit; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50+ pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to work in tight spaces (Doctor Office Operatories) as well as take their tool kit in/out of their car.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

We offer competitive pay and benefits package, including a 401K plan. Please send your resume to arodgers@biolase.net for review and consideration or apply online at: go.biolase.com/field-service-engineer-position