Careers at BIOLASE

We are BIOLASE, we develop and market advanced medical and dental laser products and accessories to over 40 countries. Our award winning WaterLase iPlus combines water with laser energy to perform most common dental procedures including cavities, root canals, gum reshaping and periodontal therapy without the need for a shot or drill, in most cases, creating significant clinical and economic benefits to both patient and dentist.
BIOLASE invites qualified candidates to apply for the following positions:

BIOLASE Corporate Office in Irvine, CA.

BIOLASE Field Opportunities

We are always looking for great Biolase candidates. Interested in changing the face of Dentistry with Biolase laser technology? Please send your resume to the email address below.

We provide competitive compensation and excellent benefits. Please fax, e-mail or mail your resume with salary
requirements to:

BIOLASE Technology, Inc.
4 Cromwell
Irvine, CA 92618
Fax: 1-949-273-6682

For inquiries on any available positions:
Attn: Ashley Rodgers
Human Resources
E-mail: arodgers@biolase.net

BIOLASE is an Equal Opportunity Employer

Product Manager, Medical

The BIOLASE Product Manager will be responsible for identifying new medical product and/or market opportunities and for determining if/how the company can profitably compete successfully in various medical market segments. Success will be defined by the individual’s ability to be strategic, focused, analytical, insightful, tactically skillful and results oriented and to be able to work effectively with others to deliver solutions that meet or exceed customers’ needs and expectations.

The Product Manager manages all upstream and downstream aspects of the company’s existing and potential medical laser product lines, including new product development, launch preparation, promotion and sales support, and coordination among all departments within the organization. This individual is expected to take a leadership role in supporting both internal and external customers, as well as other related internal and external stakeholders.

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Maximize profit by driving demand for new products and solutions and managing expenses and ROI, further penetrate markets and be recognized as the product champion for the assigned product lines
  • Analyze market opportunities to assess total addressable market sizes, competitive framework, market share and penetration projections, pricing considerations, etc.
  • Develop and design market research projects to assess customer attitudes and acceptance criteris prior to new product introductions, including identifying and sourcing necessary reosurces
  • Work with senior management to develop and maintain product portfolio roadmaps
  • Provide requirements for the product development process and lead the product release process, including working with external partners as needed
  • Support clinical research to obtain regulatory clearance and to support marketing initiatives
  • Collaborate with related stakeholders to deliver new product launch sales tools and marketing collateral
  • Provide training to sales team for new product releases
  • Continuously monitor and analyze business and competitive environment
  • Provide forecasts and monitor costs with operations and finance
  • Establish relationships with key opinion leaders to promote products in the field and to continuously improve product performance
  • Support Sales team at trade shows, product demonstrations, seminars and other events

SUPERVISORY RESPONSIBILITIES

This job has no direct reports.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Minimum 5 years of experience in one or more related medical industry(-ies), e.g., ENT, dermatology, principally in product management. Demonstrable track record with successful new product development and product launches. Bachelor’s degree preferable in Marketing or Engineering. Master’s degree a plus.

PERSONAL ATTRIBUTES

  • Unequivocally customer-centric
  • Hungry to excel and be a market leader
  • Self-initiated and willing to drive ideas; passionate & dynamic
  • Proven team player
  • Creative and resourceful
  • Proactive relationship builder
  • Confident; commands trust
  • Handles healthy conflict
  • Excellent listener; open to feedback
  • Risk-taking bias

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and customer and other stakeholder communications. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

FINANCIAL AND MATHEMATICAL SKILLS

Strong financial acumen, including ability to forecast and model future sales and expenses leading to a profitable new product launch and commercialization scenario.

Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50+ pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to work in tight spaces (Doctor Office Operatories) as well as take their toll kit in/out of their car.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

We offer competitive pay and benefits package, including a 401K plan. If you want to join a company that is successful, innovative, dynamic, aggressive, challenging, and fun, e-mail your resume, including salary history to arodgers@biolase.net or apply online at: go.biolase.com/product-manager-medical

Engineering Project Manager

Provide leadership and expertise in the area of managing the Engineering projects from concept phase through transfer to production. Manage projects following internal Standard Operation Procedures, in compliance with CDRH and FDA requirements. Support Manufacturing Engineering and Quality Control activities such as cost reduction, reliability improvement, and others. Assist company engineering personnel in learning project management techniques.

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Provide leadership and expertise planning, scheduling, analyzing, and managing the execution of new product development (NPD) projects from concept phase through transfer to production, following internal Standard Operation Procedures, in compliance with CDRH and FDA requirements.
  • Assist company engineering personnel in learning and following basic project management techniques.
  • Create, organize and maintain Design History Files for NPD projects.
  • Maintain project schedules and report to senior management on the status of projects as well as problems that may affect planned schedules.
  • Research, plan, and implement state-of-the-art solutions to problems encountered with products under development.
  • Organize and track project performance utilizing Microsoft Project.
  • Effectively communicate both verbally and in writing with engineers, senior management, peers, and consultants.
  • Manage project meetings composed of in-house Engineering staff, cross-functional personnel, senior staff, and consultants and contractors, including teleconferencing and video conferencing.
  • Read, analyze, and interpret common scientific and technical reports and publications, financial reports, and legal documents.
  • Respond to common inquires or complaints from customers, regulatory agencies, or business partners.
  • Effectively present information to top management, public groups, and/or boards of directors; Ability to lead multiple product development projects at the same time.
  • Work with mathematical concepts such as probability and statistics, fundamentals of plane and solid geometry and trigonometry, and exponents, logarithms, quadratic equations, and permutations, and apply concepts such as fraction, percentages, ratios, and proportions to practical situations.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Master’s Degree (M.A.) or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience. Successful experience managing off-site development projects ("skunk work") on tight schedule.

LANGUAGE SKILLS

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical interference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. Specific vision abilities required by this job include close vision and color vision.

WORK ENVIRONMENT

While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock and risk of radiation. The noise level in the work environment is usually moderate.

We offer competitive pay and benefits package, including a 401K plan. If you want to join a company that is successful, innovative, dynamic, aggressive, challenging, and fun, e-mail your resume, including salary history to arodgers@biolase.net or apply online at: go.biolase.com/engineering-project-manager

Quality Engineer

The position is responsible for supporting all aspects of the Quality Assurance program within the Quality Management System, including internal/external quality issue resolution, supplier quality issues, CAPA, customer complaints, to drive process improvements.  This involves providing statistical information for quality improvement by identifying testing methods and samples through the use of various statistical tools.  This position is granted the authority by the QA Manager to take any actions required to fulfill the scope, duties and responsibilities of this position.

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Provide root cause analysis support and drive the implementation of corrective action for process-related issues
  • Interface with Engineering and Operations to ensure transfer to production of new products are in accordance with approved data
  • Execute process improvements as they relate to quality system compliance with FDA QSR and ISO 13485.
  • Provide guidance to production and quality assurance on the use of various statistical tools, i.e., SPC, sampling, Gage R&R Studies
  • Lead or participates in activities related to nonconformances and corrective and preventive actions (CAPA support) and complaints
  • Manage supplier quality issues
  • Provide support for continuous improvement of the quality management systems
  • Lead the Material Review Board (MRB) to review and disposition nonconformances and work with Operations to coordinate supplier corrective actions
  • Work with Manufacturing to coordinate, and monitor production processes to ensure compliance to FDA QSR, ISO 13485
  • Participate in complaint investigations, failure analysis of returned products and issues resulting in a stop ship/stop production
  • Participate in product development teams to establish and implement validation requirements for products, test methods and manufacturing processes
  • Write software validation protocols and reports for new and revised software applications
  • Write process validation protocols and reports for new and improved manufacturing processes
  • Develop sampling plans by applying attribute, variable and sequential sampling methods  

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.  

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

EDUCATION and/or EXPERIENCE

Four-year degree in Engineering or related field required.  

Minimum 5 years experience in a quality assurance role.  Medical device experience a must.  Expert knowledge of quality system regulations, i.e., FDA QSR, ISO 13485.  ASQ Certification as a CQE or CQA desired. 

ADDITIONAL REQUIREMENTS 

  • Strong skills in technical writing
  • Demonstrates knowledge of statistical sampling and analysis
  • Ability to effectively problem-solve through critical thinking and root-cause analysis with minimal direction and make decisions with confidence
  • Ability to work with minimal to no guidance to perform job function
  • Excellent organizational skills and attention to detail
  • Strong communication skills, both oral and written
  • Ability to prioritize, multi-task and adapt to change
  • Ability to work effectively in a team environment and build strong working relationships
  • High degree of initiative and self-motivation with a strong sense of accountability
  • Word processing skills, including Microsoft Word, Excel, and PowerPoint 

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence and procedures.  Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. 

MATHEMATICAL SKILLS

Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations.  Ability to apply mathematical operations to tasks as frequent distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory and factor analysis. 

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.  The employee is occasionally required to stand; walk; sit; reach with hands and arms; and stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50+ pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, outside weather conditions, risk of electrical shock, and risk of radiation.  The noise level in the work environment is usually moderate.

We offer competitive pay and benefits package, including a 401K plan. If you want to join a company that is successful, innovative, dynamic, aggressive, challenging, and fun, e-mail your resume, including salary history to arodgers@biolase.net or apply online at: go.biolase.com/quality-engineer

Account Manager – North and Central Florida

We are currently looking for an Account Manager in North and Central Florida. In this position you will be responsible for sales goal attainment within prescribed geographic territory. Additional duties include, but are not limited to:

  • Follows up on sales leads
  • Travels throughout assigned territory to call on regular and prospective customers to solicit orders, or talks with customers in person or by phone
  • Displays or demonstrates product, using samples or catalog
  • Quotes prices and credit terms and prepares sales contracts for orders obtained
  • Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedule
  • Enters new customer data and other sales data for current customers into computer database
  • Attends and staffs trade shows as appropriate
  • Holds a minimum of two sales seminars per month
  • Fills out company expense reports and sales reporting forms as directed
  • Responsible for representing Biolase within geographic territory and services existing customers
  • Works within a team to promote Biolase goals
  • Represents Biolase in a professional and responsible manner at all times
  • Completes customer order forms and leasing documents as necessary
  • Follows sales process through delivery and installation of units
  • Investigates and resolves customer problems with deliveries
  • Trains new customers on laser use

We are seeking a high-energy sales professional with high quality standards, with at least 5 years of demonstrated strong sales experience, dental and/or medical background preferred.

We offer competitive pay and benefits package, including a 401K plan. Please send your resume to arodgers@biolase.net for review and consideration or apply online at: go.biolase.com/account-manager-north-central-florida

Account Manager – South Florida

We are currently looking for an Account Manager in South Florida. In this position you will be responsible for sales goal attainment within prescribed geographic territory. Additional duties include, but are not limited to:

  • Follows up on sales leads
  • Travels throughout assigned territory to call on regular and prospective customers to solicit orders, or talks with customers in person or by phone
  • Displays or demonstrates product, using samples or catalog
  • Quotes prices and credit terms and prepares sales contracts for orders obtained
  • Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedule
  • Enters new customer data and other sales data for current customers into computer database
  • Attends and staffs trade shows as appropriate
  • Holds a minimum of two sales seminars per month
  • Fills out company expense reports and sales reporting forms as directed
  • Responsible for representing Biolase within geographic territory and services existing customers
  • Works within a team to promote Biolase goals
  • Represents Biolase in a professional and responsible manner at all times
  • Completes customer order forms and leasing documents as necessary
  • Follows sales process through delivery and installation of units
  • Investigates and resolves customer problems with deliveries
  • Trains new customers on laser use

We are seeking a high-energy sales professional with high quality standards, with at least 5 years of demonstrated strong sales experience, dental and/or medical background preferred.

We offer competitive pay and benefits package, including a 401K plan. Please send your resume to arodgers@biolase.net for review and consideration or apply online at: go.biolase.com/account-manager-south-florida

Account Manager – North Carolina / South Carolina / Virginia / West Virginia

We are currently looking for an Account Manager in North Carolina, South Carolina, Virginia and West Virginia. In this position you will be responsible for sales goal attainment within prescribed geographic territory. Additional duties include, but are not limited to:

  • Follows up on sales leads
  • Travels throughout assigned territory to call on regular and prospective customers to solicit orders, or talks with customers in person or by phone
  • Displays or demonstrates product, using samples or catalog
  • Quotes prices and credit terms and prepares sales contracts for orders obtained
  • Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedule
  • Enters new customer data and other sales data for current customers into computer database
  • Attends and staffs trade shows as appropriate
  • Holds a minimum of two sales seminars per month
  • Fills out company expense reports and sales reporting forms as directed
  • Responsible for representing Biolase within geographic territory and services existing customers
  • Works within a team to promote Biolase goals
  • Represents Biolase in a professional and responsible manner at all times
  • Completes customer order forms and leasing documents as necessary
  • Follows sales process through delivery and installation of units
  • Investigates and resolves customer problems with deliveries
  • Trains new customers on laser use

We are seeking a high-energy sales professional with high quality standards, with at least 5 years of demonstrated strong sales experience, dental and/or medical background preferred.

We offer competitive pay and benefits package, including a 401K plan. Please send your resume to arodgers@biolase.net for review and consideration or apply online at: go.biolase.com/account-manager-north-carolina-south-carolina-virginia-west-virginia

Account Manager – Alaska / Oregon / Washington

We are currently looking for an Account Manager in Alaska, Oregon, and Washington. In this position you will be responsible for sales goal attainment within prescribed geographic territory. Additional duties include, but are not limited to:

  • Follows up on sales leads
  • Travels throughout assigned territory to call on regular and prospective customers to solicit orders, or talks with customers in person or by phone
  • Displays or demonstrates product, using samples or catalog
  • Quotes prices and credit terms and prepares sales contracts for orders obtained
  • Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedule
  • Enters new customer data and other sales data for current customers into computer database
  • Attends and staffs trade shows as appropriate
  • Holds a minimum of two sales seminars per month
  • Fills out company expense reports and sales reporting forms as directed
  • Responsible for representing Biolase within geographic territory and services existing customers
  • Works within a team to promote Biolase goals
  • Represents Biolase in a professional and responsible manner at all times
  • Completes customer order forms and leasing documents as necessary
  • Follows sales process through delivery and installation of units
  • Investigates and resolves customer problems with deliveries
  • Trains new customers on laser use

We are seeking a high-energy sales professional with high quality standards, with at least 5 years of demonstrated strong sales experience, dental and/or medical background preferred.

We offer competitive pay and benefits package, including a 401K plan. Please send your resume to arodgers@biolase.net for review and consideration or apply online at: go.biolase.com/account-manager-alaska-oregon-washington

Account Manager – North Texas / Oklahoma

We are currently looking for an Account Manager in North Texas / Oklahoma. In this position you will be responsible for sales goal attainment within prescribed geographic territory. Additional duties include, but are not limited to:

  • Follows up on sales leads
  • Travels throughout assigned territory to call on regular and prospective customers to solicit orders, or talks with customers in person or by phone
  • Displays or demonstrates product, using samples or catalog
  • Quotes prices and credit terms and prepares sales contracts for orders obtained
  • Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedule
  • Enters new customer data and other sales data for current customers into computer database
  • Attends and staffs trade shows as appropriate
  • Holds a minimum of two sales seminars per month
  • Fills out company expense reports and sales reporting forms as directed
  • Responsible for representing Biolase within geographic territory and services existing customers
  • Works within a team to promote Biolase goals
  • Represents Biolase in a professional and responsible manner at all times
  • Completes customer order forms and leasing documents as necessary
  • Follows sales process through delivery and installation of units
  • Investigates and resolves customer problems with deliveries
  • Trains new customers on laser use

We are seeking a high-energy sales professional with high quality standards, with at least 5 years of demonstrated strong sales experience, dental and/or medical background preferred.

We offer competitive pay and benefits package, including a 401K plan. Please send your resume to arodgers@biolase.net for review and consideration or apply online at: go.biolase.com/territory-manager-north-texas-oklahoma