Careers at BIOLASE

We are BIOLASE, we develop and market advanced medical and dental laser products and accessories to over 40 countries. Our award winning WaterLase iPlus combines water with laser energy to perform most common dental procedures including cavities, root canals, gum reshaping and periodontal therapy without the need for a shot or drill, in most cases, creating significant clinical and economic benefits to both patient and dentist.
BIOLASE invites qualified candidates to apply for the following positions:

BIOLASE Corporate Office in Irvine, CA.

BIOLASE Field Opportunities

We are always looking for great Biolase candidates. Interested in changing the face of Dentistry with Biolase laser technology? Please send your resume to the email address below.

We provide competitive compensation and excellent benefits. Please fax, e-mail or mail your resume with salary
requirements to:

BIOLASE Technology, Inc.
4 Cromwell
Irvine, CA 92618
Fax: 1-949-273-6682

For inquiries on any available positions:
Attn: Viviana Jenkins
Human Resources
E-mail: vjenkins@biolase.net

BIOLASE is an Equal Opportunity Employer

Product Manager, Medical

The BIOLASE Product Manager will be responsible for identifying new medical product and/or market opportunities and for determining if/how the company can profitably compete successfully in various medical market segments. Success will be defined by the individual’s ability to be strategic, focused, analytical, insightful, tactically skillful and results oriented and to be able to work effectively with others to deliver solutions that meet or exceed customers’ needs and expectations.

The Product Manager manages all upstream and downstream aspects of the company’s existing and potential medical laser product lines, including new product development, launch preparation, promotion and sales support, and coordination among all departments within the organization. This individual is expected to take a leadership role in supporting both internal and external customers, as well as other related internal and external stakeholders.

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Maximize profit by driving demand for new products and solutions and managing expenses and ROI, further penetrate markets and be recognized as the product champion for the assigned product lines
  • Analyze market opportunities to assess total addressable market sizes, competitive framework, market share and penetration projections, pricing considerations, etc.
  • Develop and design market research projects to assess customer attitudes and acceptance criteris prior to new product introductions, including identifying and sourcing necessary reosurces
  • Work with senior management to develop and maintain product portfolio roadmaps
  • Provide requirements for the product development process and lead the product release process, including working with external partners as needed
  • Support clinical research to obtain regulatory clearance and to support marketing initiatives
  • Collaborate with related stakeholders to deliver new product launch sales tools and marketing collateral
  • Provide training to sales team for new product releases
  • Continuously monitor and analyze business and competitive environment
  • Provide forecasts and monitor costs with operations and finance
  • Establish relationships with key opinion leaders to promote products in the field and to continuously improve product performance
  • Support Sales team at trade shows, product demonstrations, seminars and other events

SUPERVISORY RESPONSIBILITIES

This job has no direct reports.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Minimum 5 years of experience in one or more related medical industry(-ies), e.g., ENT, dermatology, principally in product management. Demonstrable track record with successful new product development and product launches. Bachelor’s degree preferable in Marketing or Engineering. Master’s degree a plus.

PERSONAL ATTRIBUTES

  • Unequivocally customer-centric
  • Hungry to excel and be a market leader
  • Self-initiated and willing to drive ideas; passionate & dynamic
  • Proven team player
  • Creative and resourceful
  • Proactive relationship builder
  • Confident; commands trust
  • Handles healthy conflict
  • Excellent listener; open to feedback
  • Risk-taking bias

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and customer and other stakeholder communications. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

FINANCIAL AND MATHEMATICAL SKILLS

Strong financial acumen, including ability to forecast and model future sales and expenses leading to a profitable new product launch and commercialization scenario.

Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50+ pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to work in tight spaces (Doctor Office Operatories) as well as take their toll kit in/out of their car.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

We offer competitive pay and benefits package, including a 401K plan. If you want to join a company that is successful, innovative, dynamic, aggressive, challenging, and fun, e-mail your resume, including salary history to vjenkins@biolase.net or apply online at: go.biolase.com/product-manager-medical

Quality Engineer

The position is responsible for supporting all aspects of the Quality Assurance program within the Quality Management System, including internal/external quality issue resolution, supplier quality issues, CAPA, customer complaints, to drive process improvements.  This involves providing statistical information for quality improvement by identifying testing methods and samples through the use of various statistical tools.  This position is granted the authority by the QA Manager to take any actions required to fulfill the scope, duties and responsibilities of this position.

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Provide root cause analysis support and drive the implementation of corrective action for process-related issues
  • Interface with Engineering and Operations to ensure transfer to production of new products are in accordance with approved data
  • Execute process improvements as they relate to quality system compliance with FDA QSR and ISO 13485.
  • Provide guidance to production and quality assurance on the use of various statistical tools, i.e., SPC, sampling, Gage R&R Studies
  • Lead or participates in activities related to nonconformances and corrective and preventive actions (CAPA support) and complaints
  • Manage supplier quality issues
  • Provide support for continuous improvement of the quality management systems
  • Lead the Material Review Board (MRB) to review and disposition nonconformances and work with Operations to coordinate supplier corrective actions
  • Work with Manufacturing to coordinate, and monitor production processes to ensure compliance to FDA QSR, ISO 13485
  • Participate in complaint investigations, failure analysis of returned products and issues resulting in a stop ship/stop production
  • Participate in product development teams to establish and implement validation requirements for products, test methods and manufacturing processes
  • Write software validation protocols and reports for new and revised software applications
  • Write process validation protocols and reports for new and improved manufacturing processes
  • Develop sampling plans by applying attribute, variable and sequential sampling methods  

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.  

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

EDUCATION and/or EXPERIENCE

Four-year degree in Engineering or related field required.  

Minimum 5 years experience in a quality assurance role.  Medical device experience a must.  Expert knowledge of quality system regulations, i.e., FDA QSR, ISO 13485.  ASQ Certification as a CQE or CQA desired. 

ADDITIONAL REQUIREMENTS 

  • Strong skills in technical writing
  • Demonstrates knowledge of statistical sampling and analysis
  • Ability to effectively problem-solve through critical thinking and root-cause analysis with minimal direction and make decisions with confidence
  • Ability to work with minimal to no guidance to perform job function
  • Excellent organizational skills and attention to detail
  • Strong communication skills, both oral and written
  • Ability to prioritize, multi-task and adapt to change
  • Ability to work effectively in a team environment and build strong working relationships
  • High degree of initiative and self-motivation with a strong sense of accountability
  • Word processing skills, including Microsoft Word, Excel, and PowerPoint 

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence and procedures.  Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. 

MATHEMATICAL SKILLS

Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations.  Ability to apply mathematical operations to tasks as frequent distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory and factor analysis. 

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.  The employee is occasionally required to stand; walk; sit; reach with hands and arms; and stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50+ pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, outside weather conditions, risk of electrical shock, and risk of radiation.  The noise level in the work environment is usually moderate.

We offer competitive pay and benefits package, including a 401K plan. If you want to join a company that is successful, innovative, dynamic, aggressive, challenging, and fun, e-mail your resume, including salary history to vjenkins@biolase.net or apply online at: go.biolase.com/quality-engineer

Sales Support Clerk

Under minimal supervision, performs all aspects of Sales Support with emphasis on providing prompt, professional service to all BIOLASE customers, internally and externally. Under the general supervision of the Manager of Sales Administration performs routine activities to support BIOLASE goals and objectives.

Essential duties and responsibilities include the following. Other duties may be assigned.

  • The primary activity is support for equipment and consumable sales.
  • Ability to learn different systems such as Microsoft Excel, Great Plains and CRM.
  • Receives and verifies all order from existing and new customers. Verifies that the orders are complete and the product is available.
  • Enters all incoming orders into an automated system. Prints, verifies, and forwards pick tickets to shipping department.
  • Updates, tracks, and maintains orders in the system.
  • Answers all incoming calls concerning equipment and consumable order status.
  • Works with BIOLASE personnel and third parties to finalize financing, shipping arrangements and schedules installation dates and times.
  • Highly adaptable and has willingness to work in a dynamic environment where each day will present new challenges.
  • Maintenance of Biolase Store.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and distance vision.

WORK ENVIRONMENT

The work environment characteristic described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

We offer competitive pay and benefits package, including a 401K plan. If you want to join a company that is successful, innovative, dynamic, aggressive, challenging, and fun, e-mail your resume, including salary history to vjenkins@biolase.net or apply online at: go.biolase.com/sales-support-clerk

Quality Technician

The position will provide general QA support including areas of nonconformance, returned products, complaints, document control and final product release.

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Documents and participates and/or leads review and disposition of nonconforming material.
  • Performs product acceptance testing and quality inspections.
  • Assists in maintaining relevant WI’s, SOP’s and other documentation.
  • Performs the receiving, documenting, processing and transferring of returned material and products in the RA system.
  • Interact with multi-functional groups inside and outside the Quality department.
  • Provide QA support as necessary as assigned by the Quality Assurance Supervisor.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or equivalent with 1-2 years of related experience.

ADDITIONAL REQUIREMENTS

  • Ability to organize and pay attention to detail.
  • Ability to work effectively in a team environment and build strong working relationships.

LANGUAGE SKILLS

Ability to read, analyze, and interpret operating maintenance instructions, technical procedures, and governmental regulations. Ability to write routine reports, business correspondence and procedures. Ability to effectively present information and respond to questions from groups of managers and other employees of the organization.

MATHEMATICAL SKILLS

Ability to work with and apply mathematical concepts such as fractions, percentages, ratios and proportions to practical situations.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; sit; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, outside weather conditions, risk of electrical shock, and risk of radiation. The noise level in the work environment is usually moderate.

We offer competitive pay and benefits package, including a 401K plan. If you want to join a company that is successful, innovative, dynamic, aggressive, challenging, and fun, e-mail your resume, including salary history to vjenkins@biolase.net or apply online at: go.biolase.com/quality-technician

Engineering Drafter

The Engineering Drafter is responsible for creating detailed drawings and implementing changes to existing designs, taking guidance from Mechanical Designers.

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Must be proficient with SolidWorks.
  • Convert SolidWorks 3D models to dimensional drawings with the appropriate notes and title blocks.
  • Assist in obtaining document part numbers from Document Control.
  • Assist in R&D department final draft drawings according to redlines for ECO submittals.
  • Must be able to make minor updates to artwork and InDesign documents.
  • Create and store drawings and 3D models electronically in the appropriate Document Vault.
  • Maintain the Doc Vault with the latest revisions of 3D files for parts and assemblies as well as Adobe Photoshop, Gerber files and InDesign documents.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and comprehend simple instruction, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply computer rate, ration, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems including a few concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance, and stoop; kneel; crouch; or crawl. The employee is frequently required to talk or hear and taste or smell; and is regularly required to use hands to fingers, handle or feel. The employee is occasionally required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock and risk of radiation. The noise level in the work environment is usually moderate.

We offer competitive pay and benefits package, including a 401K plan. If you want to join a company that is successful, innovative, dynamic, aggressive, challenging, and fun, e-mail your resume, including salary history to vjenkins@biolase.net or apply online at: go.biolase.com/engineering-drafter

Mechanical Engineer

Provide expertise in the area of Mechanical Engineering in design and development of mechanical components or sub-assemblies in the field of medical lasers.

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Design new components and product assemblies, including optical, electronic, pneumatic, hydraulic and mechanical components, develop complete specifications.
  • Provide expertise on manufacturability, cost effectiveness and reliability of parts as they relate to specific manufacturing technologies.
  • Communicate with suppliers, order prototype parts, test, validate and release them for manufacturing.
  • Support Sustaining Engineering activities such as cost reduction and existing product enhancements.
  • Support Manufacturing and QA in solving production problems related to manufacturing processes or components design.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Fifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and color vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.

We offer competitive pay and benefits package, including a 401K plan. If you want to join a company that is successful, innovative, dynamic, aggressive, challenging, and fun, e-mail your resume, including salary history to vjenkins@biolase.net or apply online at: go.biolase.com/mechanical-engineer

Electronic Engineer

Design and test of electrical and electronic circuits for medical devices. Safety product approval for domestic and international markets.

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Experienced in FPGA / CPLD Devices (Lattice, Xilinx, Mach), Freescale MC9S08, ARM7, ST Cortex M3, RTOS
  • Knowledge and experienced in Altium, Orcad schematic capture, circuit simulation, and PCB layout
  • Design, evaluate and troubleshoot electronic circuits and components for medical laser systems;
  • Write test protocols and test reports, including analysis and recommendations;
  • Knowledge of FDA and CE Design Controls process and provide appropriate documentation to meet the process;
  • Perform Risk and Failure analysis of electronic components and software;
  • Design and build test equipment, both hardware and firmware;
  • Develop detailed design and interface specifications for software engineering and other teams;
  • Contribute in development and validation of software for different laser systems, including User Interface;
  • Responsible for electrical safety testing, (per IEC 60601-1 or equivalent preferred);
  • Active participation in product transfer to production, including sustaining engineering;
  • Write procedures, instructions and manuals for manufacturing and field service;
  • Able to provide clear and concise communication to support staff and manufacturing personnel;
  • Provide technical training field service and distributors on electronic and system level assemblies.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor’s Degree (BS) or equivalent with a minimum of 5 years related experience or a Master's Degree (MS) or equivalent plus a minimum of 2 years related experience; or ten years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Must be proficient in English. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS

BS or MS in Electrical Engineering. Product safety training per IEC60601 (desirable)

ADDITIONAL INFORMATION

Knowledge and hands-on experience of system design utilizing ARM and 8051 microcontrollers. Also, knowledge and design experience of wireless communication devices.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to lift and or move up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

WORK ENVIRONMENT

While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock and risk of electrical and laser radiation. The noise level in the work environment is usually moderate.

We offer competitive pay and benefits package, including a 401K plan. If you want to join a company that is successful, innovative, dynamic, aggressive, challenging, and fun, e-mail your resume, including salary history to vjenkins@biolase.net or apply online at: go.biolase.com/electronic-engineer-new

Inside Sales Representative

Solicits orders for BIOLASE products or services over the telephone. Builds and maintains customer relationships, and manages transactions as necessary, to ensure a high level of customer satisfaction and repeat business. This role is very tactical, involves 100% inside sales, and requires a responsible, organized, very structured individual.

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Utilizing prospect lists, makes outbound phone calls to current, past and potential customers to sell products and services. Informs them of BIOLASE products, current promotions, and other services such as extended warranties, training classes, and service contracts.
  • Explains BIOLASE products and service features, quotes prices and explains financing alternatives, and encourages prospects to buy. Overcomes technical and business objections as required.
  • Secures and places orders; arranges delivery or service dates.
  • Participates in the development and generation of proposals, configurations and contracts.
  • Enters lead data, new client data and other sales data for current customers into CRM.
  • Refers leads for large or complex sales to Outside Sales personnel. Collaborates with Outside Sales personnel as needed to close direct sales.
  • Follows up with customers to assure satisfaction, respond to queries, solicit further sales and solve problems.
  • Develops and manages relationships with current and prospective clients to promote additional business and ensure a high level of client satisfaction.
  • Documents leads and status as necessary to maintain accurate forecasts.
  • Contacts prospects who have made sales inquiries.
  • Solid closing skills.

OTHER DUTIES

Miscellaneous projects and responsibilities as assigned.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Associates Degree or equivalent experience required.

TECHNICAL COMPETENCIES

  • Computer literacy; should be proficient in all MS Office applications.
  • Good mathematical skills, including the ability to calculate figures such as discounts, commissions, percentages, and interest.
  • Knowledge of CRM or other business communications products preferred.

PERSONAL COMPETENCIES

  • Strong customer service and organizational skills.
  • Superior interpersonal and verbal communication skills.
  • A high level of persuasiveness, assertiveness, empathy and ego-resilience.
  • The ability to handle a high volume of customers in an accurate and timely manner.
  • Solid multi-tasking abilities; the ability to perform multiple tasks simultaneously.
  • Strong follow-up techniques as they pertain to customer orders, delivery issues, requests for technical assistance and unresolved matters.
  • Proficiency in problem solving and seeing issues through conclusion/resolution.
  • Detail-orientation.
  • Ability to work independently in a fast-paced setting with minimum supervision.

PHYSICAL DEMANDS

The work is sedentary in nature. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT

The work is performed in an office setting. The noise level in the work environment is usually moderate.

We offer competitive pay and benefits package, including a 401K plan. If you want to join a company that is successful, innovative, dynamic, aggressive, challenging, and fun, e-mail your resume, including salary history to vjenkins@biolase.net or apply online at: go.biolase.com/inside-sales-representative

Senior Software Engineer (Contract)

This position will be responsible for the design and implementation of user interfaces and communication protocols used in Biolase products. The ideal candidate will possess 5 years of relevant software development experience, including experience with Android, Java, and JSON / RESTful data services. A Bachelor’s degree in Electrical Engineering, Computer Science or other relevant field or equivalent combination of education and experience is required. Experience in a regulated industry is highly desired.

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Develop creative application functionality for Biolase products.
  • Assist in development of formal requirements.
  • Develop and implement efficient software solutions to satisfy those requirements.
  • Participate in technical reviews of product requirements and design.
  • Develop initial unit and functional tests to support quality assurance group.
  • Generates and documents new software for release.
  • Updates existing product lines as needed.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

A minimum of 5 years of experience in software development including Java and Android experience, as well as someone who thrives when working in a team environment. Ideally, you will have a Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering or a similar discipline and/or equivalent work experience. We also require:

  • Excellent Android User Interface development experience.
  • RESTful API and JSON experience on Android.
  • Strong Java programming skills.
  • Object- Oriented Analysis/ Design experience.
  • Multi-threaded application experience.
  • A self-starter with the ability to work well without close direction.
  • Strong pluses include:
    • Experience with Agile software development practices.
    • Experience with medical devices or other regulated industry.

EDUCATION and/or EXPERIENCE

Bachelor’s degree in Electrical Engineering, Computer Science or other relevant discipline and 5+ years of software development experience, or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS

BS or MS in Electrical Engineering. Product safety training per IEC60601 (desirable).

PHYSICAL DEMANDS

While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

WORK ENVIRONMENT

While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock and risk of radiation. The noise level in the work environment is usually moderate.

If you want to join a company that is successful, innovative, dynamic, aggressive, challenging, and fun, e-mail your resume, including salary history to vjenkins@biolase.net or apply online at: go.biolase.com/senior-software-engineer-new

Account Manager – Virginia / West Virginia

We are currently looking for an Account Manager in Virginia / West Virginia. In this position you will be responsible for sales goal attainment within prescribed geographic territory. Additional duties include, but are not limited to:

  • Follows up on sales leads
  • Travels throughout assigned territory to call on regular and prospective customers to solicit orders, or talks with customers in person or by phone
  • Displays or demonstrates product, using samples or catalog
  • Quotes prices and credit terms and prepares sales contracts for orders obtained
  • Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedule
  • Enters new customer data and other sales data for current customers into computer database
  • Attends and staffs trade shows as appropriate
  • Holds a minimum of two sales seminars per month
  • Fills out company expense reports and sales reporting forms as directed
  • Responsible for representing Biolase within geographic territory and services existing customers
  • Works within a team to promote Biolase goals
  • Represents Biolase in a professional and responsible manner at all times
  • Completes customer order forms and leasing documents as necessary
  • Follows sales process through delivery and installation of units
  • Investigates and resolves customer problems with deliveries
  • Trains new customers on laser use

We are seeking a high-energy sales professional with high quality standards, with at least 5 years of demonstrated strong sales experience, dental and/or medical background preferred.

We offer competitive pay and benefits package, including a 401K plan. Please send your resume to vjenkins@biolase.net for review and consideration or apply online at: go.biolase.com/account-manager-virginia-wvirginia

Account Manager – Central Florida

We are currently looking for an Account Manager in Central Florida. In this position you will be responsible for sales goal attainment within prescribed geographic territory. Additional duties include, but are not limited to:

  • Follows up on sales leads
  • Travels throughout assigned territory to call on regular and prospective customers to solicit orders, or talks with customers in person or by phone
  • Displays or demonstrates product, using samples or catalog
  • Quotes prices and credit terms and prepares sales contracts for orders obtained
  • Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedule
  • Enters new customer data and other sales data for current customers into computer database
  • Attends and staffs trade shows as appropriate
  • Holds a minimum of two sales seminars per month
  • Fills out company expense reports and sales reporting forms as directed
  • Responsible for representing Biolase within geographic territory and services existing customers
  • Works within a team to promote Biolase goals
  • Represents Biolase in a professional and responsible manner at all times
  • Completes customer order forms and leasing documents as necessary
  • Follows sales process through delivery and installation of units
  • Investigates and resolves customer problems with deliveries
  • Trains new customers on laser use

We are seeking a high-energy sales professional with high quality standards, with at least 5 years of demonstrated strong sales experience, dental and/or medical background preferred.

We offer competitive pay and benefits package, including a 401K plan. Please send your resume to vjenkins@biolase.net for review and consideration or apply online at: go.biolase.com/account-manager-central-florida

Account Manager – North Florida

We are currently looking for an Account Manager in North Florida. In this position you will be responsible for sales goal attainment within prescribed geographic territory. Additional duties include, but are not limited to:

  • Follows up on sales leads
  • Travels throughout assigned territory to call on regular and prospective customers to solicit orders, or talks with customers in person or by phone
  • Displays or demonstrates product, using samples or catalog
  • Quotes prices and credit terms and prepares sales contracts for orders obtained
  • Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedule
  • Enters new customer data and other sales data for current customers into computer database
  • Attends and staffs trade shows as appropriate
  • Holds a minimum of two sales seminars per month
  • Fills out company expense reports and sales reporting forms as directed
  • Responsible for representing Biolase within geographic territory and services existing customers
  • Works within a team to promote Biolase goals
  • Represents Biolase in a professional and responsible manner at all times
  • Completes customer order forms and leasing documents as necessary
  • Follows sales process through delivery and installation of units
  • Investigates and resolves customer problems with deliveries
  • Trains new customers on laser use

We are seeking a high-energy sales professional with high quality standards, with at least 5 years of demonstrated strong sales experience, dental and/or medical background preferred.

We offer competitive pay and benefits package, including a 401K plan. Please send your resume to vjenkins@biolase.net for review and consideration or apply online at: go.biolase.com/account-manager-north-florida

Account Manager – South Florida

We are currently looking for an Account Manager in South Florida. In this position you will be responsible for sales goal attainment within prescribed geographic territory. Additional duties include, but are not limited to:

  • Follows up on sales leads
  • Travels throughout assigned territory to call on regular and prospective customers to solicit orders, or talks with customers in person or by phone
  • Displays or demonstrates product, using samples or catalog
  • Quotes prices and credit terms and prepares sales contracts for orders obtained
  • Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedule
  • Enters new customer data and other sales data for current customers into computer database
  • Attends and staffs trade shows as appropriate
  • Holds a minimum of two sales seminars per month
  • Fills out company expense reports and sales reporting forms as directed
  • Responsible for representing Biolase within geographic territory and services existing customers
  • Works within a team to promote Biolase goals
  • Represents Biolase in a professional and responsible manner at all times
  • Completes customer order forms and leasing documents as necessary
  • Follows sales process through delivery and installation of units
  • Investigates and resolves customer problems with deliveries
  • Trains new customers on laser use

We are seeking a high-energy sales professional with high quality standards, with at least 5 years of demonstrated strong sales experience, dental and/or medical background preferred.

We offer competitive pay and benefits package, including a 401K plan. Please send your resume to vjenkins@biolase.net for review and consideration or apply online at: go.biolase.com/account-manager-south-florida

Account Manager – Georgia

We are currently looking for an Account Manager in Georgia. In this position you will be responsible for sales goal attainment within prescribed geographic territory. Additional duties include, but are not limited to:

  • Follows up on sales leads
  • Travels throughout assigned territory to call on regular and prospective customers to solicit orders, or talks with customers in person or by phone
  • Displays or demonstrates product, using samples or catalog
  • Quotes prices and credit terms and prepares sales contracts for orders obtained
  • Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedule
  • Enters new customer data and other sales data for current customers into computer database
  • Attends and staffs trade shows as appropriate
  • Holds a minimum of two sales seminars per month
  • Fills out company expense reports and sales reporting forms as directed
  • Responsible for representing Biolase within geographic territory and services existing customers
  • Works within a team to promote Biolase goals
  • Represents Biolase in a professional and responsible manner at all times
  • Completes customer order forms and leasing documents as necessary
  • Follows sales process through delivery and installation of units
  • Investigates and resolves customer problems with deliveries
  • Trains new customers on laser use

We are seeking a high-energy sales professional with high quality standards, with at least 5 years of demonstrated strong sales experience, dental and/or medical background preferred.

We offer competitive pay and benefits package, including a 401K plan. Please send your resume to vjenkins@biolase.net for review and consideration or apply online at: go.biolase.com/account-manager-georgia

Account Manager – North Texas

We are currently looking for an Account Manager in North Texas. In this position you will be responsible for sales goal attainment within prescribed geographic territory. Additional duties include, but are not limited to:

  • Follows up on sales leads
  • Travels throughout assigned territory to call on regular and prospective customers to solicit orders, or talks with customers in person or by phone
  • Displays or demonstrates product, using samples or catalog
  • Quotes prices and credit terms and prepares sales contracts for orders obtained
  • Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedule
  • Enters new customer data and other sales data for current customers into computer database
  • Attends and staffs trade shows as appropriate
  • Holds a minimum of two sales seminars per month
  • Fills out company expense reports and sales reporting forms as directed
  • Responsible for representing Biolase within geographic territory and services existing customers
  • Works within a team to promote Biolase goals
  • Represents Biolase in a professional and responsible manner at all times
  • Completes customer order forms and leasing documents as necessary
  • Follows sales process through delivery and installation of units
  • Investigates and resolves customer problems with deliveries
  • Trains new customers on laser use

We are seeking a high-energy sales professional with high quality standards, with at least 5 years of demonstrated strong sales experience, dental and/or medical background preferred.

We offer competitive pay and benefits package, including a 401K plan. Please send your resume to vjenkins@biolase.net for review and consideration or apply online at: go.biolase.com/account-manager-north-texas

Account Manager – South Texas

We are currently looking for an Account Manager in South Texas. In this position you will be responsible for sales goal attainment within prescribed geographic territory. Additional duties include, but are not limited to:

  • Follows up on sales leads
  • Travels throughout assigned territory to call on regular and prospective customers to solicit orders, or talks with customers in person or by phone
  • Displays or demonstrates product, using samples or catalog
  • Quotes prices and credit terms and prepares sales contracts for orders obtained
  • Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedule
  • Enters new customer data and other sales data for current customers into computer database
  • Attends and staffs trade shows as appropriate
  • Holds a minimum of two sales seminars per month
  • Fills out company expense reports and sales reporting forms as directed
  • Responsible for representing Biolase within geographic territory and services existing customers
  • Works within a team to promote Biolase goals
  • Represents Biolase in a professional and responsible manner at all times
  • Completes customer order forms and leasing documents as necessary
  • Follows sales process through delivery and installation of units
  • Investigates and resolves customer problems with deliveries
  • Trains new customers on laser use

We are seeking a high-energy sales professional with high quality standards, with at least 5 years of demonstrated strong sales experience, dental and/or medical background preferred.

We offer competitive pay and benefits package, including a 401K plan. Please send your resume to vjenkins@biolase.net for review and consideration or apply online at: go.biolase.com/account-manager-south-texas

Account Manager – Chicago

We are currently looking for an Account Manager in Chicago. In this position you will be responsible for sales goal attainment within prescribed geographic territory. Additional duties include, but are not limited to:

  • Follows up on sales leads
  • Travels throughout assigned territory to call on regular and prospective customers to solicit orders, or talks with customers in person or by phone
  • Displays or demonstrates product, using samples or catalog
  • Quotes prices and credit terms and prepares sales contracts for orders obtained
  • Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedule
  • Enters new customer data and other sales data for current customers into computer database
  • Attends and staffs trade shows as appropriate
  • Holds a minimum of two sales seminars per month
  • Fills out company expense reports and sales reporting forms as directed
  • Responsible for representing Biolase within geographic territory and services existing customers
  • Works within a team to promote Biolase goals
  • Represents Biolase in a professional and responsible manner at all times
  • Completes customer order forms and leasing documents as necessary
  • Follows sales process through delivery and installation of units
  • Investigates and resolves customer problems with deliveries
  • Trains new customers on laser use

We are seeking a high-energy sales professional with high quality standards, with at least 5 years of demonstrated strong sales experience, dental and/or medical background preferred.

We offer competitive pay and benefits package, including a 401K plan. Please send your resume to vjenkins@biolase.net for review and consideration or apply online at: go.biolase.com/account-manager-chicago