Dedicated to total Customer Service

You rely on your Biolase laser system to provide your patients with the highest level of comfort and clinical care, and you can rely on us to keep it performing properly. We’re just a phone call away.

Biolase Field Service Engineers

The largest and most experienced team of Field Service Engineers in the dental laser industry.

Service Vehicle

All Field Service Engineers are equipped with company vehicles for immediate on-site service and parts replacement.


Dedicated inside Service Engineers expert in remote diode laser troubleshooting.

Biolase Warranties and Service Contracts

To assure that you continue to experience worry-free performance from your Biolase laser, we recommend that when your original warranty expires, you protect your investment in Biolase laser technology with our Platinum Extended Warranty:

  • Covers all necessary labor and parts costs to bring your laser to “like new”
    operating condition
  • Provides priority service scheduling and service personnel travel expenses
  • Includes 2nd day air shipping of parts

We offer extended warranty coverage for the WaterLase iPlus™, WaterLase MD™, earlier WaterLase™ models, and the iLase™, Epic™ and ezlase™ diode lasers. Extended warranties are available with various levels of coverage and a selection of convenient payment plans.

You invested in the best laser available, a high quality, advanced technology system designed and manufactured by Biolase in the US. We hope you have made Biolase laser technology an indispensible part of your everyday patient care. Doesn’t it make sense to assure that your investment is protected?

For a service consultation, and service and warranty pricing, please call the Biolase Laser Service & Support Hotline at 800-321-6717, visit or talk to your Biolase Laser Specialist or Field Service Engineer next time they are in your office.

Biolase Laser Service & Support Hotline

Register your Biolase Laser System