There’s one particular patient case that comes to mind that I believe was the real “AHA” moment for both myself and the patient.  This patient presented an intraoral viral lesion located on the palate, approximately 5 mm x 6 mm in size. She was prescribed antivirals, but due to her medical history, she ended up in the emergency room after just one day of taking medication. She stopped taking the antivirals and returned to the office five days later. I proposed using the Waterlase on the lesion to help heal it, but she was hesitant and did not want to pay for the treatment because she was not sure if it would help. I was so confident in my new laser that I told her not to pay me unless she saw results and all she had to do was sign a consent form – so she agreed. Two weeks later she returned to the office for her post-op appointment and pays the bill before she even sees me. She was so happy with the results and could not believe she was ever hesitant to try a better treatment option that did not involve medication.

Another one of my patients needed several class V restorations but was hesitant because he does not like long dental appointments and avoids them at all costs. When he finally scheduled an appointment, I performed 4 class V restorations in approximately thirty minutes from start to finish with the Waterlase. He said it was the “quickest and most comfortable dental appointment” he ever had and immediately booked the next available appointment to complete all his class V restorations.