At BIOLASE, we are dedicated to providing top-notch dental laser maintenance, service, and support through our team of field service engineers, in-house support staff, and a network of peers and educators. Our goal is to deliver exemplary customer service, giving you peace of mind and enabling you to leverage your BIOLASE equipment to enhance patient care, focusing on four key areas to meet your needs.

Field Support

A Friendly Face at the Best Time

Our team of Field Service Engineers not only take great care of your BIOLASE lasers, they’ll take great care of you and your team, too. Call our Support Hotline at 800-321-6717 to connect with your Field Service Engineer.

Assistance When You Need It

Need help right away? Dial our Customer Support Hotline at 800-321-6717 between 6:00 a.m. and 5:00 p.m. PT, or click the link below to contact our Service and Support Team via web support ticket.

Online Resource

Self-Help Tools are a Click Away

Owners have immediate access to a full library of user manuals, tutorial videos, step-by-step instructions for basic laser care, and much more, for all BIOLASE laser products. We regularly add tools to the library as well. Be sure to take advantage of these resources when you are a BIOLASE customer.

Continuous Service and Coverage

To assure that you continue to experience worry-free performance from your BIOLASE laser, we offer extended warranty programs for many of our lasers. Call our Support Hotline at 800-321-6717 for details or talk to your Account Manager or Field Service Engineer the next time they are in your office.

Quick Contact List

Contact Via Phone
Call 800-321-6717 from
6:00 AM – 5:00 PM Pacific Time

Contact Via Web





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