Essential equipment for better patient care
When it comes to patient care, I am committed to offering high-level care to the patients who enter my office and choose to sit in my chair. I hear on a daily basis how high-tech my office is when patients compare it to their previous dentist. That being said, what surprises me the most is how trusting my patients are when I tell them about our use of laser therapy. Our patients have a strong understanding that lasers are just another piece of equipment that we utilize every day, and there is nothing to be scared of, particularly when they compare it to a drill–a piece of equipment that is often associated with pain. The patient’s ability to trust laser technology comes in part because of their positive experiences with lasers in our dental chair. This equipment has proven to increase patient’s trust in my expertise and our practice as a whole, which is necessary when it comes to building a successful, positive reputation in our community.
One patient experience that comes to mind when I think of the impact dental lasers have had on patient care is when a young lady came to my office after previously experiencing a traumatic endodontic procedure on her front tooth. Unfortunately, she ended up losing that tooth along with the papilla on both sides of it.
This patient came into my office with a lack of trust and was disappointed that she had not found a solution to fix this problem. After a brief discussion about my process and our use of lasers, I demonstrated what cosmetic crown lengthening would look like, as well as what it would take to put bridges and crowns on all of her top teeth. Ultimately, she chose to trust me and the laser technology, and she was thrilled with the final outcome. Stories like these are my ‘why’ for using lasers, as I have never seen that kind of patient satisfaction with other types of equipment.