At BIOLASE, we are committed to delivering exceptional dental laser maintenance and service through our team of field service engineers, in-house support staff, and a network of peers and educators. Our goal is to deliver exemplary customer service, giving you peace of mind and enabling you to leverage your BIOLASE equipment to enhance patient care, focusing on four key areas to meet your needs.
Need assistance ASAP? Call or text our Customer Service Hotline at 800-321-6717 between 6:00 a.m. and 5:00 p.m. PT, or complete the form to reach our Service and Support Team online. We’re here to help!
*By using Text Service, you agree to receive service-related text messages from BIOLASE at the number provided. Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe or HELP for help.
Owners have immediate access to a full library of user manuals, tutorial videos, step-by-step instructions for basic laser care, and much more, for all BIOLASE laser products. We regularly add tools to the library as well. Be sure to take advantage of these resources when you are a BIOLASE customer.
To ensure that you continue to experience worry-free performance from your BIOLASE laser, we offer extended warranty programs for many of our lasers. Call or text our Customer Service Hotline at 800-321-6717 for details, or talk to your Account Manager or Field Service Engineer the next time they are in your office.
*By using Text Service, you agree to receive service-related text messages from BIOLASE at the number provided. Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe or HELP for help.
Submit a Service Ticket
This form is strictly for U.S. customers.
If you are an international customer, please visit our Contact Us page to connect with your local BIOLASE distributor for service assistance. If you are a distributor, please call 949-361-1200 for assistance.
*By using Text Service, you agree to receive service-related text messages from BIOLASE at the number provided. Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe or HELP for help.