At BIOLASE, we are dedicated to providing top-notch dental laser maintenance, service, and support through our team of field service engineers, in-house support staff, and a network of peers and educators. Our goal is to deliver exemplary customer service, giving you peace of mind and enabling you to leverage your BIOLASE equipment to enhance patient care, focusing on four key areas to meet your needs.
Our team of Field Service Engineers not only take great care of your BIOLASE lasers, they’ll take great care of you and your team, too. Call our Support Hotline at 800-321-6717 to connect with your Field Service Engineer.
Need assistance ASAP? Call our Customer Support Hotline at 800-321-6717 between 6:00 a.m. and 5:00 p.m. PT, or complete the form to reach our Service and Support Team online. We’re here to help!
Owners have immediate access to a full library of user manuals, tutorial videos, step-by-step instructions for basic laser care, and much more, for all BIOLASE laser products. We regularly add tools to the library as well. Be sure to take advantage of these resources when you are a BIOLASE customer.
To assure that you continue to experience worry-free performance from your BIOLASE laser, we offer extended warranty programs for many of our lasers. Call our Support Hotline at 800-321-6717 for details or talk to your Account Manager or Field Service Engineer the next time they are in your office.
Contact Via Phone
Call 800-321-6717 from
6:00 AM – 5:00 PM Pacific Time
Contact BIOLASE Customer Service
This form is strictly for laser service requests from customers located in the United States.
If you are an international customer, please visit our Contact Us page to connect with your local BIOLASE distributor for service assistance. If you are a distributor, please call 949.361.1200 for assistance.